Returns & Exchanges

If you are unhappy with any part of your purchase, please contact us at hello@shopsandrasmith.com. We are happy to assist you.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email: hello@shopsandrasmith.com.

Non-Returnable Items:

All custom and personalized orders are final, and cannot be returned. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.